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Assessor

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1. What is the Fiscal 2024 tax rate?

The Fiscal 2024 Residential Tax Rate is $5.58 per thousand dollars of valuation and the Fiscal 2024 Commercial/ Industrial/ Personal Property Tax Rate is $5.21 per thousand dollars of valuation.

Go to: Tax Rate Page

2. How do I change the mailing address on my tax bill(s)?

Your mailing address (legal) must be the same address as used for filling your Federal & State Income Tax Forms. To change the mailing address for your real estate, personal property, or boat, complete the address change form available on this web site and mail or fax it to the Assessors' Office. You may download Change of Address Form by clicking on => Assessors => Frequently Used Forms => Change of Address. To change your mailing address for your motor vehicle excise, you must contact the Registry of Motor Vehicles at 1-800-858-3926.

Go to: Frequently Used Forms Page

3. Why is the former owner's name still on my tax bill?

This is often confusing to new owners. Chapter 59, Section 11, of the Massachusetts General Laws states: "Taxes on real estate shall be assessed ... to the person who is the owner on January first ...."
The tax bill will carry the January 1 owner's name throughout the entire subsequent fiscal year. Once the fiscal year has run its cycle, the former owner's name will be replaced by the new owner's name.

4. How often do assessments change?

To ensure compliance with the requirement that municipalities assess property at "full and fair cash value," the Massachusetts Department of Revenue requires every city and town to undergo a full recertification every three years.

Fiscal 2009 was a re-certification year for Provincetown as were Fiscal 2006, 2003 and 2000. In the past, during the two interim years between triennial recertifications, the Board of Assessors had the option of doing nothing--as it did in the early 1990's when property values were fairly stable,or of making interim,year adjustments in attempt to keep assessments at fair market value.. Because the real estate market has been extraordinarily strong in recent years, the Assessors have opted to make interim-year adjustments since Fiscal 1998.

Beginning with Fiscal Year 2004, the State Department of Revenue has mandated that communities MUST make interim-year adjustments.

5. There has been a change in ownership. How do I correct the names on my tax bill(s)?

In order to change a name or trustee's name on a real estate tax bill, the Assessors' Office must receive a copy of a recorded deed or newly recorded trustee document filed at the Barnstable County Registry of Deeds or Land Court.

In order to remove a decedent's name from a real estate tax bill, in cases where property is held as "tenants by the entirety" or "joint tenants," the Assessors' Office requires a recorded copy of a death certificate. In the case of property held as "tenants in common," the Assessors' Office requires an Inheritance Tax Release of Lien. The process of probating a will often takes several years. The Assessors' Office will make the change once the probate has been finalized. If you feel that a probate has been completed and the Assessors' Office has not changed the title, please contact the Assessors' Office.

In the event your name has changed, please provide the Assessors' Office with the appropriately recorded document(s) from the Registry of Deeds or Land Court.

6. What is personal property tax?

Massachusetts assesses a tax on tangible personal property. The contents of your domicile (or principal residence) are exempt from personal property tax. While you may own more than one home, you can only be domiciled in one place. Your domicile is considered where you file your Federal & State Tax Returns and where you vote. If your domicile contains more than one dwelling unit, you will still be liable for any personal property you own in the rental units. Basically, personal property is anything that can be removed without destroying the structure. A stove is personal property; a built-in cook top is not. Further examples of personal property include: furniture, bedding, artwork, kitchen utensils, stereo equipment, and recreation equipment.

7. I sold my property last year. Why am I still getting a personal property tax bill?

Personal property tax is assessed to the owner of the property on January 1 preceding the beginning of the fiscal year. Even if you sell your property on January 2, you will receive a personal property bill for the entire fiscal year. As a general rule, mortgage companies do not automatically pay personal property tax.

8. As a resident of Provincetown do I qualify for any tax relief?

As a resident of Provincetown, you may qualify for a tax exemption. An exemption releases an individual from the requirement to pay all or a portion of his/her property tax obligations. Exemptions may be available to those individuals that meet the various requirements in the following categories:

Surviving Spouse, Minor Child, or Elderly Person

If you are a surviving spouse or minor child who owns and occupies the property as your domicile, or if you are at least 70 years old and have owned and occupied your property as your domicile for at least five years and have assets, excluding the value of your domicile, of less than $40,000, you may qualify for an exemption of $274.00.

Elderly Person

If you are over 65, have assets (excluding the value of your domicile) below $40,000, if single, or $55,000, if married; have been continuously domiciled in Massachusetts for at least the 10 preceding years; and have gross receipts of less than $20,000, if single, or $30,000, if married, you may qualify for an exemption of $1000.

Blind Person

If you are declared legally blind with the MA Commission for the Blind as of July 1, you may qualify for a blind exemption of $500.

Disabled Veteran/Surviving Spouse

If you are a disabled veteran, you may qualify for an exemption of $400.

Surviving Spouse/Minor Child(ren) of Police or Firefighter Killed in the Line of Duty.

This provides a full exemption of taxes assessed. Please contact the Assessors' Office for further details.

Senior Volunteer Work Credit ($750 or $1000)

You must be at least 60 years old and own property in Provincetown. It is not required that you be domiciled in Provincetown. You must provide volunteer services to the Town and will be credited for said services at a rate consistent with the State's minimum wage. As of August, 2016, the minimum wage was $11.00/hour, which equates to 68 hours or 91 hours of service. All hours must be completed in the same calendar year. The exemption amount is $750 (68 Hours) or $1000 (91 Hours). No partial credit is given. Contact the Council on Aging, 26 Alden Street, 487-7083, for further details.

CPA Exemption

Moderate Income Seniors: If you are a Provincetown homeowner age 60 or older, you may be eligible for an exemption from your Community Preservation Act property tax surcharge if you meet certain basic criteria and do not exceed specific income limits.

Low Income Households: Homeowners under the age of 60 may also qualify for a CPA exemption if your annual gross household income does not exceed specific limits.

Income limits for both Moderate Income Seniors & Low Income Households are published each year by the Assessor's Office, available after the Final/Actual Tax bills are mailed.

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In all cases, you must establish residency and property ownership to be considered for a tax exemption. You must also reapply for the exemption each year

Go to: Exemptions & Deferrals Page

9. I am a senior citizen who does not qualify for the elderly exemption. Do I qualify for any other assistance?

Massachusetts allows you to defer your taxes if you are 65 years old and meet certain ownership, residency, and income/asset qualifications. Contact the Assessors' Office for more information.

Tax Deferral - Elderly

Amount: Any or all of the taxes assessed may be deferred (not exempted) with interest (8%) until the property is sold or transferred, or until the demise of the owner, at which point the taxes are repaid. The cumulative total of taxes deferred cannot exceed fifty percent of the applicant's share of the assessed value of the property, and a lien is recorded by the Town.

Eligibility: As of July 1 of the tax year, an individual must be 65 years old, must have owned and occupied any property for at least five years, and must have been continuously domiciled in Massachusetts for at least the ten preceding years.

Income: The gross receipts cannot exceed $40,000.

Go to: Exemptions & Deferral Page

10. I no longer own this motor vehicle or have moved out of state. Do I still have to pay this bill?

You may be entitled to receive a motor vehicle abatement on your auto excise. See below for your situation. You may download Motor Vehicle Abatement Form by clicking on =>Assessing Department => Motor Vehicle Excise => Motor Vehicle Abatement Form Contact the Assessors for further details. Vehicle Sold or Traded You Must Provide: Bill of sale AND plate return receipt from Registry of Motor Vehicle (RMV) or new registration form if plate transferred to another vehicle. Vehicle Stolen or Total Loss You Must Provide: Police report or insurance settlement AND plate return receipt, C-19 FORM (Affidavit of Lost or Stolen Plate from RMV) or new registration form. Vehicle Repossessed You Must Provide: Notice from lien holder AND plate return receipt, C-19 Form or new registration form. Vehicle Junked You Must Provide: Receipt from junk yard AND plate return receipt, C-19 Form or new registration form. Vehicle Returned (Lemon Law) You Must Provide: Letter from dealer certifying return AND plate return receipt or new registration form. Moved Out of State You Must Provide: Date of move AND Registration from new state or country. Exemptions Charitable Organizations; POW's (Prisoner of War); Disabled Veterans(Degrees of disability required); Disabled Persons (Degrees of disability required); Non-Domiciliary Service persons. You Must Provide: Relevant documentation establishing qualifications.

Go to: Motor Vehicle Excise Page

11. I sold my boat. What should I do about my boat excise bill?

When you sell your boat, you may be entitled to receive an abatement. In order to apply for a boat excise tax abatement, the Assessors will need proof that you disposed of the boat.

If you traded or sold your boat, please provide the Assessors with a copy of the dealer's invoice showing the trade-in, or if a private sale, a copy of the bill of sale.

If you registered your boat in another state, please provide the Assessors with a copy of the out-of-state registration. The Assessors recommend that the boat owner cancel his Massachusetts registration with the Massachusetts Division of Environmental Police.

You may download Boat Abatement Form by clicking on => Assessing Department => Boat Excise => Boat Abatement Form

Go to: Boat Excise Page

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Conservation Questions

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1. Where do I get a beach sticker?

For town beaches, a sticker can be obtained at the Building Department Office at Town Hall. The cost of a sticker is $10.00 and is good for a specific period of time.

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Fire Department

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1. Smoke/CO Alarm Reference Sheet

2. Open Burning

Open burning is not allowed in Provincetown under any circumstances.

3. CPR Training

The Provincetown Fire Department does not currently offer CPR/AED Training to the public. 

4. Bonfires

Bonfires are not allowed on town beaches. Please contact the Cape Cod National Seashore regarding information of bonfires on National Seashore beaches. These beaches include Herring Cove Beach, Race Point Beach, and beaches on the Off-Road Vehicle corridor. 

5. Fireworks

The procession and use of all fireworks by private citizens is illegal in Massachusetts. This includes sparklers, party poppers, snappers, firecrackers and cherry bombs, and more. It is illegal to purchase fireworks in another state and transport them into Massachusetts. Do not purchase fireworks by mail. Government cannot prohibit the advertising and sale of fireworks by mail, but police do confiscate illegal shipments of fireworks. Many consumers attempting to circumvent the law have lost both their money and fireworks. 

Summary of Massachusetts Fireworks Law MGL Chapter 148, S. 39

6. Sharps Disposal

The Provincetown Fire Department participates in the Barnstable County program for the safe disposal of household sharps by serving as a collection point for used lancets and syringes. Please bring your used sharps to the main fire station in the appropriate sharps container during normal business hours. We will replace your container and see that your sharps are properly disposed of. 

For more information about the Barnstable County disposal and recycling programs, please go to http://www.capecodextension.org/hazardous-waste-water-quality/sharps-2/.

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Harbor and Beaches

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1. Where can I reserve a mooring or slip for a night or a weekend?

Call Flyer’s Boat Shop at 508-487-0898 or hail them on VHF CH 11; Provincetown Marina at 508-487-0571 or on VHF CH 09; or Long Point Marina at 774-593-5120 or on VHF CH 14.

2. Where can I tie up my boat for a few hours?

Call Flyer’s at 508-487-0898, or hail them on VHF CH 11, or Provincetown Marina on Fisherman's Wharf at 508-487-0571, VHF CH 09.

3. Where can I drop anchor in the Harbor?

East or west of the breakwater. If to the west, be sure to stay out of the channel and to the west of the Town mooring field. Be mindful that Provincetown has a 10’ tidal range. Anchorage is also available south of the Coast Guard Pier between Flyer’s and the Town mooring fields. There is no launch service to the anchorage fields.

4. Where can I tie up my dinghy?

If you are looking to tie up a dinghy (16’ or less, no windshield, no steering wheel) for the season, we have a Dinghy Dock, but you must purchase a permit at the Harbormaster’s Office. If you are on ancho, you can use the Dinghy Dock for 7 hours free of charge.

5. Can I anchor or hook up to a mooring behind the breakwater?

No, because that area is a private mooring field.

6. Can I get a pump-out?

We do pump-outs from 8 AM to 4 PM every day weather permitting. Call us at 508-487-7030 or hail us on VHF CH 12 to get on the schedule. Give us your location (mooring or slip number for Flyers or Provincetown Moorings, or where in the Harbor you are anchored) and the name and description of your vessel. There is also a self-service pump-out facility located on the courtesy float between MacMillan Wharf and Provincetown Marina.

7. Where can I get gas for my boat?

There is a CITGO gas and diesel dock located on the west side of the Provincetown Marina pier. If you need diesel fuel for larger vessels, call Marcey Oil at 508-487-0219 or Cape Cod Oil at 508-487-0205 for fuel delivery to MacMillan Wharf. Also call the Harbormaster at 508-487-7030 for dock instructions.

8. What can I do if my boat is disabled or out of gas in the Harbor?

If you are in the Harbor, call Flyer’s Boat Shop at 508-487-0898 or hail them on VHF CH 11 or call TowBoatUS in Provincetown at 508-742-7166. If you are outside the Harbor, hail the Coast Guard on VHF CH 16. If it is not a life-threatening emergency, the Coast Guard will contact TowBoatUS, which may take up to 1 hour. Exceptions can be made in the event of an emergency and is at the discretion of staff on duty in the Harbormaster's office.

9. Can you jump-start a battery? Do you have a compressor to pump up my inflatable?

Call Flyer’s at 508-487-0898, or hail them on VHF CH 11.

10. Is there a U.S. Customs Office in Town?

There is a Customs Office at the entrace to the Cape Cod Canal, which is located in Sandwich The Port is a designated a Port-of-Entry only for aliens who are arriving in the United States as crewmen as that term is defined in section 101(a) of the Immigration and Nationality Act, as amended, with respect to vessels.. Vessels departing U.S. waters for Canada do not need to report to the U.S. Customs Office. Vessels coming in from a foreign port must check in with the U.S. Customs in person at the Cape Cod Canal. New Bedford is a Port of Entry at which a Customs and Border Protection officer is authorized to accept entries of merchandise to collect duties, and to enforce the various provisions of the customs and navigation laws (19 CFR 101.1).The telephone number for the U.S. Customs Office in New Bedford is 508-994-5158.

11. Where can I rent a boat?

Flyer’s Boat Rentals at 508-487-0898 located at 131A Commercial Street, at the end of Good Templar Place..

12. Where can I launch my boat?

At the West End Boat Parking Lot/Boat Ramp. It is a metered lot, but you can leave your trailer after launching on the east side of the ramp for 24 hours. There is no long-term trailer parking in Town.

13. Where can I launch a jet ski?

Jet skis must be launched from Good Templar Place Town Landing next to Flyer’s Boat Shop at 131A Commercial Street. You will not be able to leave your car and trailer there. According to the Harbor Regulations, jet skis are allowed only in the channel heading out to the #3 Green Buoy and must operate only at headway speed inside the mooring fields.

14. Where can I buy charts of the area?

Land's End Hardware sells fishing charts and the Harbormaster's Office has a Harbor brochure that includes a chart, however it is no suitable for navigation purposes.

15. Where can I buy equipment for my boat?

Land’s End Marine Supply at 337 Commercial Street, Marine Specialties at 235 Commercial Street or Flyer’s Boat Shop on at 131A Commercial Street at the end of Good Templar Place.

16. Where can I buy ice?

You can purchase non-consumable ice for $15 per tote at the Harbormaster’s Office.

17. Where can I buy bait?

Nelson’s Bait & Tackle located at 43 Race Point Road. Drive off the Pier, through Lopes Square onto Standish Street and bear right onto Bradford Street. Take a left on Conwell Street, drive through the lights across Route 6 and onto Race Point Road. Take the first right at the top of the hill.

18. Where can I charter a fishing boat?

There are several charter fishing vessels on the MacMillan Wharf: The Cee-Jay, Beth Ann, Ginny-G, and Keepin It Kool, to name a few. The Cee Jay and Ginny G have booths along the west side of the Pier, other charter boats are located on the east side of the Pier. There are brochures in the Harbormaster’s office.

19. Is there a car ferry to Boston?

The fast ferries from Provincetown to Boston are passenger only vessels, however there are car ferries from Hyannis and Woods Hole to Nantucket and Martha’s Vineyard. There are two companies operating from MacMillan Wharf. Bay State Cruises lands at the World Trade Center and Boston Harbor Cruises lands at Long Wharf in Boston.

20. Where do the Boston ferries dock?

Near the end of the MacMillan Wharf on the west side.

21. Where can I buy a ticket for the ferry?

Both ferry companies have ticket booths next to the ferry gangway near the end of MacMillan Wharf on the west side.

22. Can I park to pick up a passenger at the ferry dock?

You can drive out to the end of the MacMillan Wharf and park until the ferry unloads. Pay attention to staff directing traffic.

23. Where can I park for a few hours?

You can park in the Municipal Parking Lot at the foot of the MacMillan Wharf, or in the private lot a block away on the corner of Standish and Bradford Streets.

24. Where are the Town beaches?

There are Town beaches to the right and to the left of MacMillan Wharf.. The National Seashore also has beaches. Shuttle information is available at the Chamber of Commerce at the base of MacMillan Wharf.

25. Are there public restrooms on MacMillan Wharf?

Yes, they are located next to the Harbormaster’s Office.

26. Where can I buy fresh seafood?

Stop-n-Shop and Mac's Seafood, both located on Shank Painter Road.

27. Who are the women pictured on the building at the end of Fisherman's Wharf?

They were family members of Provincetown fishermen. The exhibit is called “They Also Faced the Sea”. There is a brochure available at the Harbormaster’s Office.

28. How do I get a mooring? Is there a waiting list?

Stop by the Harbormaster’s Office for a mooring application. There is no waiting list except for moorings behind the breakwater. Moorings are available southwest of the Coast Guard Pier and limited other areas.

29. What can you do about a boat that may be abandoned on the beach?

If there is no danger to your property, we will contact the owner using the registration, beached boat sticker and/or mooring number. If there is danger to property (or the boat) we will come out and secure it, or tow and secure it to avoid damage to property.

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Licensing

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1. Do I Have To License My Business?

The following business types are licensed by the Town of Provincetown:

• • Retail (including Art Galleries) • Liquor Establishments • Common Victuallers • Entertainment Establishments • Lodging (Inns & Guesthouses) • Rentals (weekly, seasonal & year-round) • Taxi and Pedicab Vehicles and Operators • Parking lots • Marijuana Establishments

Additionally the Health Department issues food service permits to all businesses that serve food (including caterers). 

2. When does my license expire?

Taxi Operator licenses expire one year from the day of issuance. ALL other licenses expire on December 31st of each year.

3. How do I pay for my license?

Currently you must pay with cash, check or credit card in our office. You may apply and pay for your license(s) on-line by clicking this link: https://provincetownma.viewpointcloud.com/.  Please do NOT create a new license application if you are renewing a license!  If you do not see a way to renew your license please contact the Licensing Agent at lfiorella@provincetown-ma.gov.  Payment is due before you can schedule your inspection.

4. What happens if I open without licensing my business?

Opening your business without licensing, or renewing your license is a violation of General By-Laws 8-2, 8-7 & 8-8. Violation of these by-laws will result in fines of up to $300 per day in addition to paying double the current licensing fees.

5. Where can I find a copy of the current Licensing Rules & Regulations?

The licensing section of the town website has the current regulations that can be viewed and/or downloaded. 

6. What forms do I need to fill out to renew my business license?

You will need to apply for your licenses on the permitting software. Click on the following link: https://provincetownma.viewpointcloud.com/

Additional documentation that may be needed: worker’s compensation certificate from your insurer, and/or fire inspection report filled out and submitted a certified electrician. If your hours of operation, emergency contact information or floor plan (seating plan) have changed you should also submit new versions. 

7. What forms do I need to fill out to license my new business?

You will need to apply on the permitting software at the following link: https://provincetownma.viewpointcloud.com/

 Additional documentation may also be needed including: articles of incorporation or a business certificate, a floor plan (or seating plan for restaurant), a worker’s compensation certificate from your insurer, and possibly a fire inspection report filled out and submitted by a certified electrician. 

8. Do I need a Transient Vendor License from the State?

Not every business needs a transient vendor license. The general rule is as follows: if you are a sole proprietor (i.e. not incorporated) and you run a seasonal business you probably need to get a transient vendor’s license from the Massachusetts Department of Standards. The Town of Provincetown no longer charges an additional fee for a town transient license but you would be required to have, and renew on a yearly basis, the State Transient Vendor License.

9. How do I apply for a Food Service Permit

Food service permits are issued by the Department of Health. You can contact the Health Agent by email her at lrowell@provincetown-ma.gov.

10. How can I turn in my forms?

You may turn in your forms to the Licensing Agent in person at the office of Community Development on the first floor of Town Hall, email them to the Licensing Agent at lfiorella@provincetown-ma.gov, fax them to 508-487-0032 or mail them attention Licensing Department at 260 Commercial St., Provincetown, MA 02657 or by uploading them into your application in the permitting software.

11. I have turned in my forms and paid the licensing fees, what is the next step?

After you have turned in your licensing forms and paid your fee you must have a building inspection. These inspections are scheduled through the Licensing Agent at 508-487-7000 ext. 535. or can be requested by commenting in the permitting software.

Businesses with Food Permits are also inspected annually by the Health Department and those inspections are not scheduled. Please schedule your initial inspection with the Licensing Agent (lfiorella@provincetown-ma.gov).

12. What do I need for my retail licensing inspection?

You will need a current fire extinguisher as well as working emergency lights, exit lights and fire alarms.

13. What is a Fire Inspection Report? Do I need one for my business?

A fire inspection report is simply a test of your fire alarm system performed by a licensed electrician. It gets submitted to the town Fire Department and Department of Community Development by the electrician when complete. You may also submit a copy given to you by the electrician.

If you are part of a larger complex which has a hardwired fire alarm system, you will need a fire inspection report from your landlord's electrician to submitted with your yearly licensing application. Otherwise, if you have battery operated fire alarms (similar to those used in homes), you do not need an inspection report, the town inspector will test them during your licensing inspection.

Ultimately you are responsible for the fire alarm inspection if your business/unit has an alarm system that is hard wired. If that is the situation you must call your electrician or landlord to test that system each season you license your business.

14. I have moved my business do I have to notify the Town?

Yes. Please be sure to point out to the Licensing Agent before you submit your renewal that the address information has changed. 

15. When can I renew my business licenses?

We are happy to accommodate your schedule when renewing your business license. You can submit your renewals as early as September! You'll receive automated emails from the permitting software letting you know that renewal season has begun. We urge you not to wait until you are ready to open. The beginning of the season is a busy time for everyone, don't let your licensing slip through the cracks. Opening your business unlicensed will result in fines!

The Licensing Department suggests you renew your license before it expires on December 31st of each year. Most businesses may schedule their building inspections at any time after submitting and paying for their renewal.

16. Where do I apply for a marriage license?

Marriage licenses are issued by the Town Clerk’s Office on the main floor of Town Hall 508-487-7000.

17. How do I apply for a Renter’s Certificate? What are the fees?

You may apply online at: https://provincetownma.viewpointcloud.com/ and clicking on the Rental Certificates category or you may download and fill out the Renter’s Application.  If you fill out the paper application, you should submit it to the Office of Community Development. The fees are $300 per unit and the certificate is good for 3 years. If you have any questions, please contact Aaron Hobart at ahobart@provincetown-ma.gov.

18. How do I apply for a one-day/special entertainment license?

Simply complete the application online at https://provincetownma.viewpointcloud.com/ . Under the Licensing category look for Special Entertainment License. There will be fees for this application as well as for the legal ad that will be placed by the Licensing Agent in the local paper on your behalf. You will receive an abutter letter from the licensing agent which must be sent out to all people on the abutter’s list which will be uploaded into your application in the permitting software. The licensing agent can also email the list to you along with the letter. Ask the licensing agent the procedure for sending out the abutter letter and submit proof of mailing to the licensing agent no later than a day before the Licensing Board meeting that you will attend to obtain your license.

19. How do I apply for a one-day/special alcohol license?

Simply complete the application online at https://provincetownma.viewpointcloud.com/ . Under the Licensing category look for Special Alcohol License. There will be fees for this application as well as for the legal ad that will be placed by the Licensing Agent in the local paper on your behalf. You will also need to submit a site plan of the location showing areas of alcohol service and a copy of the identification of the responsible party.

You will receive an abutter letter from the licensing agent which must be sent out to all people on the abutter’s list which will be uploaded into your application in the permitting software. The licensing agent can also email the list to you along with the letter. Ask the licensing agent the procedure for sending out the abutter letter and submit proof of mailing to the licensing agent no later than a day before the Licensing Board meeting that you will attend to obtain your license.

20. Do I need a Special Food Permit for my event?

If you’re representing an organization holding an event which serves food to the public, you must have a special food service permit. It does not matter whether you will be charging for the food or providing it for free. There is no cost for this permit. You may find the application by CLICKING HERE. If you have any questions please contact the health agent at lrowell@provincetown-ma.gov.

21. What are the pedicab fares in Provincetown?

Pedicab fares in Provincetown are negotiated with the driver. There are no set fees.

22. If I'm renewing my taxi license do I need a CORI report?

Yes, all taxi applications whether new or renewal need a CORI report from the State of Massachusetts.

23. Who can I speak to about a noise problem/complaint?

If you have a noise complaint about a person or business you should contact the Provincetown Police Department at 508-487-1212.

24. Are food trucks allowed in Provincetown?

Food trucks and other mobile food units (food carts, grills on the street, etc.) are not allowed in Provincetown per Zoning Bylaws.

25. How do I obtain a busker (street performer) license?

Busker licenses are issued by the Provincetown Police Department, 508-487-1212.

26. How do I get permission to have a fire on the beach in Provincetown?

Bonfires are not allowed on Provincetown beaches. You may however contact the National Seashore at (508-487-1256) or at https://www.nps.gov/caco/planyourvisit/permitsandreservations.htm regarding fire permits for Seashore beaches.

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Licensing - Alcohol

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1. When does an individual need a license?

State law prohibits sale, storage, transportation, importing, exporting, manufacturing with the intent to sell, keeping for sale and exposing for sale without a license. If any individual conducts such activities without a license they are in violation of Chapter 138 “The Liquor Control Act” and will be prosecuted criminally. (Note: That a specific state law states the DELIVERY OF ALCOHOLIC BEVERAGES in or from any place that is not a private dwelling house is presumed to be a sale.) * - from mass.gov/abcc

2. How many classifications of retail licenses exist?

Under the Liquor Control Act (M.G.L. Chapter 138), local licensing authorities may grant three classifications of retail licenses:

1) Licenses under Section 12 (On-Premises), commonly referred to as a "Pouring License" (e.g. restaurants, hotels, clubs, taverns, war veterans clubs)
2) Licenses under Section 14 (Special), commonly referred to as a "One-Day License"; and
3) Licenses under Section 15 (Off-Premises) commonly referred to as a "Package Store License" which can be used in various types of businesses. (e.g. package stores, supermarkets and convenience stores)

* - from mass.gov/abcc

3. What are the four categories of retail liquor licenses?

Liquor licenses fall into one of four categories:

1) All Alcoholic
2) Wine Only
3) Malt Only
4) Wine and Malt

In certain cities and towns that choose to accept a specific state law, certain businesses that hold a wine and malt beverages license under Section 12 of M.G.L. Chapter 138 as well as a common victualler’s license may be given a permit to sell also cordials and liqueurs. This cordials and liqueurs permit must be granted by the Local Licensing Authority with the approval of the ABCC. * - from mass.gov/abcc

4. How many different types of pouring licenses are there?

Six different kinds of pouring licenses exist. They are: Hotel, Restaurant, Tavern, Club, General-On-Premises and War Veterans Club. * - from mass.gov/abcc

5. Can a patron bring their own alcohol into my establishment?

No, patrons can not bring their own alcohol into an establishment that has a liquor license.

6. How long does a licensee have to appeal to the Alcoholic Beverage Control Commission (ABCC) a decision made by the local licensing authority?

A licensee has five days from receipt of the written decision to appeal to the ABCC a decision made by the Local Licensing Authority . The ABCC has decided that the five days are business days. * - from mass.gov/abcc

7. How long does a licensee have to appeal a decision made by the ABCC?

Thirty calendar days from receipt of the written decision are granted to an establishment to appeal to Superior Court a decision made by the ABCC. * - from mass.gov/abcc

8. Can a retailer use his/her license to secure a loan?

Yes, but only under certain conditions. Massachusetts Law states that "any license granted under the provision of this chapter may be pledged for a loan provided approval of such a loan and pledge is given by the local licensing authority and the Commission [ABCC]." * - from mass.gov/abcc

9. What are the different kinds of liquor assets/property that can be pledged?

The law permits three different kinds of liquor assets/property to be pledged. These are:

1) Licenses that authorize the sale of alcoholic beverages;
2) Corporate Stock in a corporation that holds a license to sell alcoholic beverages; and
3) Alcoholic beverages themselves which a licensee is authorized to sell.

* - from mass.gov/abcc

10. Do Local Licensing Authority's set the hours during which restaurants can serve alcoholic beverages on weekdays?

To a limit. Massachusetts State Law says that restaurants cannot be barred from serving alcohol between 11:00 a.m.-11:00 p.m. Local Licensing Authority ’s may grant extended opening hours between 8:00 a.m. and 11:00 a.m. and extended closing hours between 11:00 p.m. and 2:00 a.m. In no event can sales be made between 2:00 a.m. and 8:00 a.m. * - from mass.gov/abcc

11. Can everyone bring their own beer, wine, or other alcoholic beverages into an establishment (so-called “BYOB”)?

Not if the establishment has a liquor license. If the establishment has a liquor license, then no one can carry onto the premises their own beer, wine or other alcoholic beverages for their own private consumption (so-called “BYOB” or “brown-bagging”). If the establishment does not have a liquor license, then one must check with the city/town in which the establishment is located to learn if there is any local law dealing with bringing one's own beer onto an establishment for personal consumption. * - from mass.gov/abcc

12. What forms of identification are acceptable to prove that someone is twenty one years of age or older, so that person may be served, delivered, or allowed to possess or purchase alcoholic beverage

If a licensee is charged with permitting the service, delivery, or possession of alcoholic beverages by a person under twenty one years of age, under current state law, a licensee has a defense only if the licensee can affirmatively prove that prior to permitting the service, delivery or possession of alcoholic beverages by a person, the licensee requested, was shown, examined and reasonably relied on either:

1) A Massachusetts Driver’s License;
2) A Massachusetts Liquor Identification Card;
3) A Massachusetts Identification Card;
4) A Passport Issued by the United States or a government that is officially recognized by the United States;
5) A Passport Card for a Passport issued by the United States; and
6) A Military Identification Card.

Reliance by a licensee on any other form of identification to determine proof of age does not give the licensee a defense. As of December 1, 2012, neither the state Liquor Control Act nor the regulations of the ABCC require identification to be checked as a condition to selling or delivering an alcoholic beverage to any person (except in the case of certain deliveries to consumers at their homes or offices). Each licensee is left to decide for itself what policy to establish on checking identification prior accepting orders for, selling and delivering alcoholic beverages. Some licensees adopt a conservative policy, as they may legally do under the Liquor Control Act and the ABCC regulations, and require proof of age from any person who appears to be younger than thirty years of age and accept as proof of age only the six pieces of identification that give a licensee a defense to any criminal conviction, civil liability and/or administrative prosecution.


Therefore, while a licensee may choose to rely upon any form of identification to obtain proof of age, only these specific six forms of identification provide a defense to a charge of service, delivery, or possession of alcoholic beverages by a person under twenty-one years of age. * - from mass.gov/abcc

13. Do restaurants, hotels, function halls and package stores need to meet certain requirements while conducting a wine tasting, malt beverages and spirit tastings?

Yes. Restaurants, hotels, and function halls holding wine, malt beverages and spirits tasting must provide food with the alcoholic beverages and they must not solicit orders for any off-premises consumption. The manager of the restaurant, hotel, or function hall is responsible for controlling the dispensing of the alcoholic beverages and the size of each serving is limited to the following amounts:

· Malt beverages one (2) ounce serving
· Wine beverages one (1) ounce serving
· Spirits beverages one (1/4) ounce serving

Package stores may not charge for any wine, malt beverages or spirits tasting and they must also limit the above stated serving sizes. All alcoholic beverages tasted must also be available for sale on such premises. * - from mass.gov/abcc

14. Can Section 12 (on-premises) establishments with wine and malt licenses serve cordials and liqueurs?

Yes. On January 14, 1994, Chapter 481 of the Acts of 1993 was signed which allows cities and towns, which vote to accept the provisions of the law, to permit common victualler’s licensed to sell wine and malt beverages under M.G.L. Chapter 138, Section 12 to also sell liqueurs and cordials, subject to approval of the Local Licensing Authority  and the ABCC. * - from mass.gov/abcc

15. Is the ABCC required to accept from a licensee a fine as an offer in compromise in lieu of suspension?

No. The ABCC may accept an offer in compromise in lieu of suspension from a licensee or certificate of compliance holder (an out-of-state supplier) if they petition the ABCC to accept this offer in compromise within twenty (20) calendar days following notice of a suspension of the license. The fine to be paid is calculated according to the formula set out in Section 23 of Chapter 138: Fifty percent of the per diem gross profit multiplied by the number of license suspension days, with the gross profit to be determined as gross receipts on alcoholic beverage sales less the invoiced cost of goods sold per diem. In no event is the fine less than $40.00 per day. It is worth noting that Local Licensing Authority ’s are not authorized to accept "fines in lieu." * - from mass.gov/abcc

16. Can a retail package store use a coupon to advertise or give a discount in the price of alcoholic beverages?

No. State law requires a package store to establish and post a list of prices for all products sold. All sales must be made at those posted prices. There can only be one set of prices for one licensed premises. Therefore, a package store cannot sell alcoholic beverages at different prices to different groups of people, namely those who have the coupon and those that do not. * - from mass.gov/abcc

17. Can a bar, restaurant, or hotel offer a free drink?

No. A bar, restaurant or hotel cannot offer any free drinks. However, a bar, restaurant, or hotel can include a drink as part of a meal package under certain circumstances. The ABCC's "Happy Hour" Regulation should be consulted for further information. * - from mass.gov/abcc

18. Can a restaurant allow a patron to go home with a bottle of wine purchased with dinner?

Yes. “The Alcoholic Beverages Control Commission hereby promulgates a new regulation 204 C.M.R. 2.18, Resealing of Partially Consumed Bottles of Wine. The Commission promulgates this new regulation as an emergency regulation based upon the Commission’s findings that this new regulation is required by M.G.L. c. 138, § 12, as amended by Acts 2006, Chapter 33, § 3, is needed for the preservation of public safety and general welfare, and observance of the requirements of notice would be contrary to the public interest since this regulation sets requirements on how any restaurant or hotel type licensee must reseal a partially consumed bottle of wine purchased with a meal by a patron to permit the patron to carry so much as may remain of a bottled wine purchased by the patron in conjunction with a meal and not totally consumed by the patron during such meal.” See the full regulation by CLICKING HERE.

19. Can a bar, restaurant, or hotel increase the price for alcoholic beverages during the evenings when they have entertainment?

No. Alcoholic beverages must be sold to all persons at the same price for a calendar week. An on-premises licensee cannot change its prices – up or down -- during the week. * - from mass.gov/abcc

20. Can a licensee change a manager, stockholder, officer, director, the holder of an interest in the license or take on a new partner or investor at any time?

No. Any changes of a licensed manager, stockholder, officer, director, change in beneficial interest or the addition of a new partner or investor is not legal unless and until the new individual(s) is (are) approved by both the local licensing authority and the ABCC. * - from mass.gov/abcc

21. When can I start selling and allowing my customers to drink alcoholic beverages on my newly added patio area?

No sales or consumption of any alcoholic beverages can be allowed by the license holder in the patio area unless and until the changes to their location are approved by both the Local Licensing Authority , the ABCC and a new amended license (with the approved changes added to the description of premises) is issued. * - from mass.gov/abcc

22. I’m holding an event and applying for a special one-day license. Can I get alcohol from my local package store to serve at the event?

No. You must get your alcohol from an ABCC Authorized Source (see the list here). If you are using a caterer they must also purchase from an authorized source.

23. Where can I find the forms I need to apply for a new liquor license or modify my existing liquor license?

The ABCC’s website has all the forms you will need. Simply visit their forms and applications section of their site (http://www.mass.gov/abcc/forms.htm) and then click the retail tab.

24. The answer to my question was not in this FAQ. Where can I go to get answers?

1) The ABCC website has lots of information for licensees
2) The ABCC’s full licensee FAQ
3) The ABCC’s How To Page
4) The ABCC’s Advisory & Guidelines
5) Contact your local licensing agent 508-487-7000 ext. 535

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Parking

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1. Where do I purchase a parking permit?

Residents and visitors are strongly encouraged to apply online for Parking Permits via the Town website. Permits can also be applied for in-person beginning March 1 in the Parking Permit Office located on the Lower Level of Town Hall.  More information and the link to apply for a permit online can be found here.

2. How does my permit work?

Parking permits for residents and visitors are issued from the Collector’s Office at Town Hall, and grant parking access in zones and lots based on the terms of the specific permit.  Please click here to see the different permit types available for purchase.

The window decal is placed on the lower driver’s side windshield and identifies you as a permitted operator.

Town has installed License Plate Recognition technology to identify permitted parkers at the MacMillan Pier and Grace Hall lots. Cameras at the entrance and exit lanes will scan your rear license plate, and trigger the gates to open. If you are a permit holder, you will not need to take a ticket form the machine at the entrance, or pay for parking at exit.

3. Where is my windshield transponder card?

Provincetown is no longer using the windshield mounted cards to trigger the gates at the MacMillan Pier and Grace Hall lots. The License Plate Recognition technology will scan your rear license plate and open the gate if you are a registered permit holder.

4. What if the License Plate Recognition technology does not work on my car?

If the system fails to read your plate, please notify a parking lot ambassador, or use the intercom on the ticket machine to receive assistance.

If you experience repeated failures, please contact the Collector’s Office (where you purchased your permit)- we have a solution for you.  The phone number is 508-487-7015.

5. I have a parking permit but I cannot enter the MacMillan Pier Lot

Provincetown provides two different permit tiers for parking access; Limited Permits, and Expanded Permits.

The License Plate Recognition technology identifies whether the scanned vehicle has permit access to the lot. Only Expanded Permits will receive (unpaid) access to the MacMillan Pier Lot. The gate will not open automatically at the MacMillan Pier Lot if the system identifies a Limited Permit holder.

Limited Permit holders are required to take a ticket from the machine at the MacMillan Pier Lot entrance, and must pay the hourly charge at the exit gate.

6. I purchased a new vehicle/lost my sticker-how do I get a new one?

Please contact the Treasurer's office at 508-487-7015 to obtain a replacement permit.

7. Can I pay a Parking Violation over the phone?

The Parking Department does not accept payments over the phone. Payments may be made in person at Town Hall in the Treasurer’s Office, or online here

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Police

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1. Why do we need a new police station?

Safety Standards

Safety Standards and requirements have been updated since our current public safety structure was renovated in 1986, now it has deficiencies of health, security, safety, and accessibility.

Accessibility

People with mobility concerns use a separate entrance to enter the building, and with no elevator, are excluded from the Chief’s and other offices.

Flooding

Frequent flooding threatens the health, also electrical, and emergency systems. Water and mold enter the booking area, dog holding pens, electrical room, and unventilated locker rooms where floor mats must be used to keep officers’ feet dry.

Emergency Communications

Besides a full power panel, the electrical room houses water pipes, creating a potential fire hazard and loss of dispatch communications. Two outdated communication systems—one from the 1980s, one a used 2000s system—handle EMT, fire, and police calls 24/7, but repair parts can only be found on eBay.

Safety Threats to Officers and Detainees

 Without a sally port, officers must park outside and walk detainees through areas where stored items become potential weapons. They use a breathalyzer outside a secured detention area, the only possible location. State inspectors annually flag deficiencies, including suicide and choking hazards, in the holding area as cells are grandfathered under obsolete 1980s standards.

Lack of Private Interview Rooms Used with Victims of Crime

Just off the lobby, the conference room has no ventilation or soundproofing, so you can clearly hear sounds from outside; here, police meet members of the public and interview persons of interest.

Inadequate Police Training and Emergency Operations Area

Officers must travel elsewhere for training as there is no large space for the entire department to meet or train, nor to assemble with state police, National Seashore, etc., during events such as July 4 and Carnival.

Inadequate Evidence Storage and Work Areas

Paper evidence is stored in the full attic. Physical evidence must be stored in a secured outdoor trailer. Locker rooms are so small, officers must hang damp bullet-proof vests to dry over the corners of lockers. Offices double as storage areas for hug-a-bears, spare outerwear, radio parts, and parking tickets. Arms and ammunition are stored in a crammed-locked casket elevator. Parking is hazardous to police vehicles, neighbors, and pedestrians.

2. What are the benefits of the new station?

Compliance

The proposed building meets all current codes, the ADA, and delivers essentials for 21st century policing providing the community with a serviceable building for the next 50 years.

Visibility

The building may be seen by the public from Route 6, as in all other Outer Cape towns, which also provides direct access to the highway for officers.

Convenience

There is safe access to enough public parking on site. Accessibility for all through the front entrance, a lobby from which the public receives direct services—which can’t be done now—and an elevator to reach administrative offices.

Privacy and safety

In the lobby an interview room doubles as a “safe room” for those at risk, where today’s lobby can’t offer even a seat.

Assurance

The dispatch office will be outfitted with modern technology, equipment, and the 911 system will remain functional at critical times.

Risk Reduction

Officers and detainees will use a sally port transferring from vehicles into the building, which is standard for modern police stations. Booking and cells meet current state standards providing safer processing of detainees. 

Compassion

In new indoor and outdoor areas, officers can safely and humanely care for animals, rather than in space at risk of flooding in the current facility.

Confidence

A purpose-built work environment helps morale among current employees, and aids in getting new recruits by offering appropriate workspaces for administration, training, reporting, and locker rooms.

Certainty

Critical files, documents, and physical evidence—both current and acquired over the next 50 years—are safely and properly stored.

Pride

The new Police Station aligns with the department’s ongoing efforts to reduce risk to the Town through compliance with management standards of the Massachusetts Police Accreditation Commission’s voluntary Certification Program.

3. How sustainable and “Green” is the new building?

Landscaping

Existing trees on the site must be removed to construct the new station. Unlikely to relocate well, steps will be taken to mitigate this, including the planting of 53 new trees, 54 new shrubs, and 3500 ground coverings.  All plantings are native to Cape Cod, such as Red Cedar and bayberry, and have “good” or “better” drought tolerance ratings by the US Forest Service.

 

NEW PLANTING MATERIALS

Quantity	Common Name
7	Red Maple
26	Eastern Red Cedar
19	Bayberry
2240	Little Bluestem
19	Black Gum
33	Winterberry
540	Sweet Fern
1	White Oak
2	Witch Hazel
710	Switch Grass

 

Climate Resiliency

The location is outside of the flood plain and wetlands and the building is designed to withstand the forces outlined in the MA Building Code for wind and seismic events. It is designed for 24/7 operation with an emergency backup generator.

Energy Efficiency, Carbon Footprint Reduction

The building will be equipped with high efficiency, state-of-the-art heating, cooling, and lighting systems. It will be insulated to the stringent “Stretch Energy Code” standards. It will be solar-ready, structured for the added weight, and with an electrical system ready to “plugin” the installation. Town staff will work with the Cape and Vineyard Electrical Coop to install a solar array at no cost, as they have on the Transfer Station, Water Treatment Plant, and Veterans Memorial Community Center.

4. What are the cost and tax impacts?

The Building Committee and Town Staff have worked diligently to contain costs and explore all options since the 2019 Town Meeting vote. In 2022, construction costs are estimated to be approximately 30% higher than the average of the actual bids received in 2019. The cost of building materials, and availability of materials have driven construction costs up during the COVID period.

Total Project Cost

The estimate for the entire project is approximately $16.6 million, of which hard construction is $13.5 million and soft costs are $3.1 million.

Hard Construction

This includes excavation, foundations, building structure, walls, roof, windows, doors, and all interior and exterior mechanical and electrical equipment, utilities, site restoration, paving, and landscaping.

Soft Costs

These include the Architect, Engineers Owner’s Project Manager Fees; specialized Police Equipment, IT/Computers, Fixtures and Furnishings, Materials Testing during construction, and Legal and Administrative Services.

Property Tax Impact

If funded with a standard 20-year bond, the effect on residential properties would be approximately $29 per $100,000 of assessed value. For example, the impact on a condo with an assessed value of $500,000 would be $145 +/- per year for 20 years.  It may be possible to reduce the impact on property tax bills. Any Town Meeting authorization will be offset by any grants received.

2017 $8.6 Budget

The total project budget approved at the 2017 Town Meeting for $8.6M was inaccurate and misleading. Based on depressed 2016 estimates, it did not include a premium for working on the Outer Cape nor a sufficient contingency. Today, anything built for that budget would be inadequate to meet the Police Department’s needs.

2019 Bids

In 2019, the Town received three bids for the building construction – $9.1M, $9.8M, and $9.9M. This would have required the Town to increase the budget allocation to cover the entire project cost, which Town Meeting did not approve.

Attempts to Reduce Costs

The Building Committee reviewed design options in 2018 and again in 2021, concluding that the current design is the most cost-effective, and meets all the needs of the department, in the smallest, most practical layout. The Police Department’s programming needs have not changed since the 2019 design.

Redesign and Increased Costs

The estimated project cost has risen $4.5M since 2019. A complete redesign at this point would add months to the process and result in additional costs. In addition to a projected $1M in additional building construction costs, soft costs, including approximately $850K in Architectural and Owner’s Project Manager fees, would raise the overall project budget.

Reducing the Building’s Size

This design is right-sized and is laid out in an efficient manner with no extras or unused space. The Building Committee eliminated about 3,000 SF from the first design of 2012; there is nothing now left to cut. Reducing the size any further would lead to spending millions on an inadequate building that runs the risk of being obsolete sooner than the life span of this building.

Costs per Square Foot Comparison

The 2019 building cost was $708 per SF, a reasonable price when compared to other Cape Cod police stations. Orleans and Wellfleet’s building costs updated to 2019 costs were approximately $730 and $700 per SF. In 2022, the 30% price inflation brings the current estimate to approximately $950 per SF.

Operating Costs

The efficiency of the modern systems in this building will result in lower operating costs compared to the existing older buildings. HVAC systems, electrical systems, LED lighting, windows and doors, and insulation, all were selected for efficiency and their long-term cost savings. The future installation of a solar array will contribute to additional savings.

5. Why this location?

Town Meeting Vote

In 2017 Town Meeting voted to build the police station at 16 Jerome Smith, a lot the Town owns, so there is no acquisition expense.

Other Sites Considered

Ten sites were evaluated, and 4 sites with a total of 6 options were selected for further evaluation in 2016. Of those 6 options, 3 are no longer available, 2 others can’t meet the needs of the police department, so this is the only suitable site.

VFW Site

Residents at the 2013 Town Meeting voted the VFW site be purchased for “municipal uses” including affordable housing. The VFW site is no longer available.

The Skate Park

The Recreation Committee is currently evaluating options for relocating the Skate Park.

The Current Police Station site

The Town will hold this site for future projects. The final decision on its use will be made by the Select Board

6. Why this size?

Right Spaces, Right-Sized

At 13,684 sq. ft., the new police station is right-sized and efficiently laid out with no extras or unused space. It prioritizes functionality now and for the next 50 years, including the right size and right type space for officers, detectives, staff, dispatch personnel, detainees, and members of the public.

Needs Assessment

A Special Needs Assessment prepared by The Center of Public Safety found the existing facility “woefully undersized” and lacking “a proper evidence storage area.”

Examples of Areas Requiring More Space

Evidence collection, handling, and storage will occur in purpose-built spaces to assure chain of custody and enough space to archive them in perpetuity.

The elevator requires spaces for it and its own mechanical room.

The Dispatch (and the entire facility) will have up-to-date technology requiring a server room, and is sized to function separately 24/7.

The Roll Call room is sized to allow the full staff to meet in one location for the first time ever.

Comparison of the size to other Cape towns
Size of the new police station compared to other police facilities

7. Why this design?

Architectural Style

The style is similar to the proposed Stellwagen Bank building near MacMillan Wharf and in the vernacular of the National Seashore building at Herring Cove. A modern interpretation of New England maritime buildings, it reflects current trends and materials while recalling the traditional linear buildings along our waterfront piers.

Survey Results

In an online survey; two options were presented to residents in September 2021. Of the 1779 responses to the poll, 81% preferred this design option.

Alternate Designs

Estimated costs for creating additional designs would increase the project total by nearly $2 million for architectural design, owner’s project management fees, and additional construction costs associated with any redesigned features, plus inflation.

Exterior Materials

The durable traditional board and batten/cedar shingle siding have a typical life expectancy of 25 to 30 years. It will attain a gray patina over time, can withstand damp climates, and is both sound absorbing and naturally insect resistant.

8. What's inside and why?

Regulations and Codes

The building itself must meet the requirements of the Massachusetts State Building Code 780 CMR, and the Architectural Access Board Regulations 521 CMR. The detention area specifically is governed by the Massachusetts Department of Public Health Regulations regarding the Construction, Maintenance, and Design of Lock-Up Facilities. All rooms and spaces meet the requirements of modern policing as well as provide a safe, functional, and efficient workspace.

Accessibility

The new police station will fully comply with the Americans with Disabilities Act and the MA Architectural Access Board Regulations, which allow people with mobility concerns to enjoy equal access into and throughout the building, including elevator access to both floors.

 Public Lobby and Interview Room

A modest and welcoming lobby is the primary space open to the public. Adjacent is a private interview room for brief conversations with members of the public, which doubles as a “safe room” for people at risk.

Dispatch Office

This area is occupied 24/7. For safety and quick response, the staff is required to remain in the Dispatch Office during the entirety of their shifts. It contains a breakroom and a toilet, along with updated technology, to allow critical staff to provide a continuous response to incidents.

Detention Area

The station contains five cells, the same as the current facility, but these will meet the Massachusetts Department of Public Health regulations, unlike the grandfathered current facility, which fails inspection every year. Per the regulations, the detention area will contain cells for males, females, juveniles, and persons with disabilities. The holding area is utilized for the booking process and provides overflow space if needed during the seasonal increase of activity in town.

 Sally Port

This secure portal provides the safe transfer of detainees from vehicles to the Detention Area and is standard in modern policing.

Roll Call Room

For the first time, the entire department will be able to meet and train as one group; there is no room to do so in the current building. This will allow the department to conduct community police academies, and to sustain additional staff when needed. Serving also as a multi-agency coordination center, it supports the efforts of State Police, National Seashore, Police, Fire, and Public Works departments during scheduled large community events such as July 4 and Carnival, and long-duration events such as an extended weather event.

Cybercrime Room

To address the growing prevalence of cyber-crime, scams, and personal data theft, this dedicated space is used for transferring and storing data, such as from vehicle and body cameras, for collecting and using the output from electronic devices, to meet the needs of family and other social interventions, and to perform duties related to responsibilities with outside agencies.

Court Liaison Office

The Court Liaison Officer’s work with sensitive documents requires a separate space to link the department with the Orleans District Court, Barnstable Superior Court, District Attorney, Probation Department, and other agencies.

Archive Storage Area

For evidentiary reasons most courts require original documents, generally precluding electronic records. Some physical records must be kept in perpetuity, others are on a state schedule of 1 to 30 years. While electronic records may be admitted in evidence under some circumstances, this is not standard in Massachusetts and is at the discretion of each judge. In addition to paper evidence, photos, fiber/hair evidence, and other items such as handwritten case officer notes must also be stored in each case file.

Animal Control Office

To enable animal control to care for animals in a humane environment, the office contains one kennel for sick animals and a second for healthy animals. A door leading directly outside allows animals to be moved to the outdoor contained dog run, avoiding public spaces.

Interior Finishes

The interior is constructed of familiar durable materials such as low maintenance painted drywall, ceramic tile, carpet, acoustical tile.

9. What's the timeline?

Construction of the new Police Station will be Bid, Awarded, and Constructed in accordance with the Massachusetts laws relating to publicly funded projects.

Fall 2021: Contractor Pre-Qualification

A public process solicited General Contractors to submit their qualifications to be the General Contractor. We are very encouraged that 12 contractors responded, and after review, 12 were deemed qualified to bid on the project.

April 4, 2022: Town Meeting

A Yes vote is required on the Police Station Funding Article for the project to proceed to the next step.

April 13, 2022: Sub-trade Bids

In accordance with MA laws, filed sub bids for Masonry, Plumbing, Fire Protection, HVAC, Electrical, and other work will be bid and received.

May 4, 2022: General Construction Bids

The Prequalified General Contractors will be invited to submit their bids for the construction of the project.

May 10, 2022: Town Election

A Yes vote is required on the Ballot Question for the project to move forward

Spring/Summer 2022: Contract Signed & Construction Start

After receipt and analysis of the bids, the project will be awarded to the lowest responsible bidder, and construction will begin.

October – December 2023: Project Complete and Move-In

After an estimated 18-20 month construction period and a 1-2 month move-in and set up period, the Police will open for operation.

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Police/Highway Building Project

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1. Why was the Highway Garage Site chosen?

In short, the Highway Garage property is the Town’s largest unencumbered property, and is the only property that can be adaptively re-used to include a police station. Private property was ruled out as unnecessarily adding to the cost of constructing a new police station.
In July 2009 a report was issued by the Center for Public Safety and Architects Design Group, Inc., Winter Park, Florida detailing a spacial needs assessment of the current police station located at 26 Shank Painter Road. This report also identified potential options that exist in the community for relocation of the current police station including the following:

• The medical office adjacent to the existing police station
• The town’s existing soccer field
• The temporary facility housing hall offices (Jerome Smith Road trailers)
• Adaptive re-use of the existing site on Shank Painter Road
• The parking area adjacent to the fire station, across the street from the police station
Each of these sites was determined to be infeasible.
On August 24, 2009 the Board of Selectmen directed the Town Manager to form a Town Manager Working Group charged with the responsibility of siting a suitable location for a Police Station. Additional sites that were considered were:
• Community Center
• Grace Gouveia Building
• Motta Field
• Grace Hall Parking Lot (Lot 3)
• National Park Service North Maintenance Facility
• Fay’s Garage on Court Street (private)
• Duarte’s Parking Lot on Bradford Street (private)
Once these potential locations occupying sites on town owned land and privately owned land were ruled out, a discussion ensued of the possibility of utilizing the highway garage site on Race Point Road. In February 2011 the engineer’s assessment concluded that the site was indeed viable with some design and layout adjustments including design circulation for vehicles and equipment. An initial and preliminary geotechnical-boring sample did not readily identify any environmental hazards on the site that could not be mitigated.

On April 4, 2011 Annual Town Meeting Warrant Article #22 requested the town voters amend the action taken at April 2010 Annual Town Meeting and to authorize the expenditure of this remaining $150,000 appropriation for the securing of design and project management services in connection with the demolition of the existing highway garage and the construction of a new highway maintenance facility and a new police station to be located at the existing highway garage site. In unanimous votes in favor of this action by both the Board of Selectmen and by the Finance Committee, this Article was moved forward to Town Meeting. Town Meeting unanimously passed a motion made by Selectmen Chair Anderson on April 4, 2011.

2. How will traffic be managed?

Access to the site will be split to provide direct public access and parking to the Police Station along Race Point Road. Police vehicles and DPW traffic will have access at the current driveway location, which will be upgraded and widened to allow both an ingress and egress lane.

The project will require a traffic study during its Cape Cod Commission’s Development of a Regional Impact review. The Commission’s traffic engineers will review the traffic study and make recommendation to mitigate any potential traffic hazards.

We would like to proposed extending the CCNSP’s existing bike trail on Race Point Road, and also would like to see the Route 6/Race Point Road Intersection redesigned to remove turn offs.

3. Will the building be LEED Certified or include renewable energy features?

The building will be built to LEED Certifiable standards. The architectural firm will seek to include as many qualifying LEED points as possible to allow the Town to seek Certification if it chooses.
The project is being reviewed for the potential for solar PV arrays on the roof of the highway garage.

4. What is the “right” size needed for both the Police and Highway Garage Buildings?

In determining the appropriate size of each facility, the architectural firm goes through a programming exercise where it assesses each department’s space needs. The estimated cost of the project is based on average public building costs for similar type structures until such time that an actual bid for construction can be submitted.

Existing vs. Proposed Facilities

Existing Proposed
Police Department 5608 sf pending*

Existing Proposed
DPW Highway Garage 4096 sf 16,152 sf*
Highway Garage Sheds 853 sf
Parking Meter Shed 921 sf
Ambulance Shed 600 sf
Water Meter Shed 294 sf
Salt Shed 3200 sf 4,800 sf*
DPW Admin Offices 1500 sf
Cemetery Garage 600 sf
Cemetery Sheds 208 sf
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12,272 sf 20,952 sf*

* As the project is being developed the size of the structures are being refined. The architectural firm is currently reviewing the programming needs to reduce the size of the structures as directed by the Board of Selectmen. The figures listed are as of March 22, 2012.

We are working on providing comparisons of both size and price of other town facilities on the Cape and throughout the Commonwealth, which will be added to this site when available.

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Town Meeting

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1. What is the quorum requirement for Town Meeting?

The quorum for the conduct of business at any annual or special town meeting is 100 registered voters of the Town.

2. Can I vote absentee for Town Meeting articles?

No. The State mandates that a person must be physically present in order to vote on articles at Town Meeting. There is no mechanism for casting a vote when not physically present at the meeting.

3. What is a warrant? What is an article?

The warrant is a list of budget items and/or articles proposed to be acted upon by voters at Town Meeting. An article is a proposal which is to be acted upon and voted by the Town Meeting, as set forth in the warrant.

4. Who determines the order of articles on the warrant?

The Board of Selectmen determine the order of the articles on the warrant. As per the Town Charter, the order of consideration of articles as printed in the warrant shall be changed only by a two-thirds vote of the town meeting.

5. Who can place an article on the warrant?

As per the Town Charter, the Board of Selectmen will place on the warrant all articles submitted by the Town Manager, the Board of Selectmen, any Town Board, and all articles supported by petition of at least 10 registered voters of the Town for an Annual Town Meeting article, and for a Special Town Meeting article, petitions supported by at least 100 registered voters of the Town. These articles are known as citizen petitioned articles.

6. How do I go about petitioning an article for the warrant?

There are a number of ways a person can get an article considered at Town Meeting. A person can discuss the issue with the Town Manager and/or a Town Board, including the Board of Selectmen, who may take up the issue and submit it directly to the warrant. A person can also petition to have an article considered at town meeting, which requires support of at least 10 registered voters of the Town for an article in on an annual town meeting warrant, and support from at least 100 registered voters of the Town for an article on a special town meeting warrant. If you are interested in submitting a petitioned article, please see the Town Clerk, who can provide you with a petition form and help guide you through the process.

7. Can I get any help in creating a petitioned article for the warrant?

Yes. In an effort to make sure that any article considered at town meeting is legal and valid, the Town may assist you in crafting an article that has legal merit. In order to have the time necessary to provide this assistance and review, it is important to have your draft article prepared well before the close of the warrant (which is 30 days prior to the start of town meeting). Anyone interested in submitting a petitioned article should have a draft article for review by later January, for example, if placed on an April town meeting warrant. See the Town Clerk, who can help guide you through the process.