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1. Where do I purchase a parking permit?

Parking permits are now sold online via the Town website through the Collector’s Office at Town Hall. 

2. How does my permit work?

Parking permits for residents and visitors are issued from the Collector’s Office at Town Hall, and grant parking access in zones and lots based on the terms of the specific permit.

The window decal is placed on the lower driver’s side windshield and identifies you as a permitted operator.

Town has installed License Plate Recognition technology to identify permitted parkers at the MacMillan Pier and Grace Hall lots. Cameras at the entrance and exit lanes will scan your rear license plate, and trigger the gates to open. You will not need to take a ticket form the machine at the entrance, or pay for parking at exit.

3. Where is my windshield transponder card?

Provincetown is no longer using the windshield mounted cards to trigger the transponders at the MacMillan Pier and Grace Hall lots. The newly installed License Plate Recognition technology will scan your rear license plate and open the gate if you are a registered permit holder.

4. What if the License Plate Recognition technology does not work on my car?

If the system fails to read your plate, please notify a parking lot ambassador, or use the intercom on the ticket machine to receive assistance.

If you experience repeated failures, please contact the Collector’s Office (where you purchased your permit)- we have a solution for you.

5. I have a parking permit but I cannot enter the MacMillan Pier Lot

Provincetown provides two different permit tiers for parking access; Limited Permits, and Expanded Permits.

The License Plate Recognition technology identifies whether the scanned vehicle has permit access to the lot. Only Expanded Permits will receive (unpaid) access to the MacMillan Pier Lot. The gate will not open automatically at the MacMillan Pier Lot if the system identifies a Limited Permit holder.

Limited Permit holders are required to take a ticket from the machine at the MacMillan Pier Lot entrance, and must pay the hourly charge at the exit gate.

6. Can I pay a Parking Violation over the phone?

The Parking Department does not accept payments over the phone. Payments may be made in person at Town Hall in the Treasurer's Office, or online at Plymouth County Parking.