Community Development

STARTING JUNE 1, 2021

Town Hall: Town Hall will be open to the public for Town business Monday through Thursday, 9:00am to 4:00pm. Town services, including payments, applications, and permitting, is available online. All Town Hall employees are also available by appointment 5 days a week. The public needs to utilize online services and make appointments for staff. Please call for special accommodations and questions - 508-487-7020.

Masks will not be required for those visiting Town buildings if you are fully vaccinated. If you are not fully vaccinated, you are required to continue wearing a mask.

Provincetown Community Development Announces New Online Permit System!

Apply for all Community Development permits and licenses online through our new online permit center. Applicants can now file their application, upload plans/drawings and documents, monitor and track applications throughout the process, view comments, make payments, and more – all online without visiting Town Hall.

Anyone can search for active records. The site can be reached by clicking the “Online Services” button on the left side of the home page, then click Search.

First time applicants must register and create a user account to file an online application - instructions here.

Incomplete applications will not be processed.
Applicants for Zoning and Planning are required to request a pre-development conference at 508-487-7020 or tsoule@provincetown-ma.gov prior to submission.
No work will be started until the permit is issued and in the hand of the contractor or person(s) doing the work.
Effective July 1, 2020 ALL Permit applications must be done on line. If you require assistance or don’t have online capabilities, call 508-487-7020.
ACH direct-debit payment will be Free
Credit Cards are $0.99 & 2.99%

Community Development consists of a group of Departments that work together to serve the public, guide the Town’s land use and regulatory efforts, and provide staff support to Town regulatory boards in five primary areas:

Building Services (includes Mechanical, Electric, Plumbing and Gas)
Community Planning (Planning, Zoning, Conservation, Historic District, Growth Management)
Health (Board of Health and Public Health)
Licensing
Housing and Economic Development

Community Development staff work directly with applicants and their representatives to review development proposals, offer professional guidance and technical advice, and ensure that applicants understand the regulatory process to get their projects approved.

It is the goal of Community Development to help ensure that development and building permit applications are complete when submitted; to review applications in a timely fashion; to share information with the public about the status of all applications; to help ensure predictability of outcome with our regulatory processes, so that similar applications with similar circumstances produce similar results; and to provide fair and equitable enforcement of regulatory decisions.

Depending on the type and scope of the project, a number of different Town Department and/or Board reviews may be required. Every project is unique and we are happy to work with applicants so that they understand the necessary review steps and the time and fees involved.

The first step for any project is to set up a pre-application meeting with the Planning Department. The Town Planner and the Permit Coordinator will work with applicants to understand the proposed project, bring in other Community Development staff as necessary and appropriate, and lay out the regulatory pathway for the project. The Permit Coordinator will review submitted applications for completeness and quality of information to help ensure the fairest possible outcome.

Staff Contacts: