Convenience fees cover various administrative costs associated with accepting and processing online payments. The fees are automatically calculated and will be shown on the payment page, for your information, before you submit your payment. Fees are paid directly to the service provider, not to the Town of Provincetown, and are non-refundable. The Town of Provincetown receives only your bill payment amount. Fees will appear as a separate charge from the bill amount on your bank or credit card statement.
Please note: this new service begins with, and goes forward from, our FY 2014 Real Estate and/or Personal Property tax bills, Water and Sewer bills, and any subsequent calendar year 2014 Motor Vehicle Excise bills. Any prior billing and/or payment activity that pre-dates 1 April 2014, is not available online, and must involve the Town of Provincetown, Collector’s Office at (508) 487-7015.
If you experience difficulty using online bill pay, please call the Town of Provincetown, Collector’s Office at
If there is an error in the Credit Card charge, please contact Invoice Cloud at (877) 256-8330 x2700.
Overdrafts and Account Errors will result in a $25.00 surcharge added to your account.
for Online Bill Pay Instructions and Frequently Asked Questions.
For the Bill Pay, InvoiceCloud website, Click here